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THANK YOU FOR VISITING OUR ONLINE SHOP. PROTECTION OF YOUR PRIVACY IS VERY IMPORTANT TO US. BELOW YOU WILL FIND EXTENSIVE INFORMATION ABOUT HOW WE HANDLE YOUR DATA.

1. ACCESS DATA AND HOSTING

YOU MAY VISIT OUR WEBSITE WITHOUT REVEALING ANY PERSONAL INFORMATION. WITH EVERY VISIT ON THE WEBSITE, THE WEB SERVER STORES AUTOMATICALLY ONLY A SO-CALLED SERVER LOG FILE WHICH CONTAINS E.G. THE NAME OF THE REQUESTED FILE, YOUR IP ADDRESS, THE DATE AND TIME OF THE REQUEST, THE VOLUME OF DATA TRANSFERRED AND THE REQUESTING PROVIDER (ACCESS DATA), AND DOCUMENTS THE REQUEST.

THESE ACCESS DATA ARE ANALYSED EXCLUSIVELY FOR THE PURPOSE OF ENSURING THE SMOOTH OPERATION OF THE WEBSITE AND IMPROVING OUR OFFER. THIS SERVES THE PROTECTION OF OUR LEGITIMATE INTERESTS IN THE PROPER PRESENTATION OF OUR OFFER THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS. ALL ACCESS DATA ARE DELETED NO LATER THAN SEVEN DAYS AFTER THE END OF YOUR VISIT ON OUR WEBSITE.

THIRD-PARTY HOSTING SERVICES
DATA ARE ALSO PROCESSED BY A THIRD-PARTY PROVIDER THAT WE HAVE ENGAGED TO RENDER HOSTING AND WEBSITE PRESENTATION SERVICES ON OUR BEHALF. THIS PROVIDER PROCESSES ON ITS SERVERS ALL DATA THAT ARE COLLECTED IN THE MANNER SPECIFIED BELOW WHEN YOU VISIT OUR WEBSITE OR FILL IN FORMS MADE AVAILABLE FOR THIS PURPOSE IN OUR ONLINE SHOP. DATA ARE PROCESSED ON OTHER SERVERS ONLY IN THE SCOPE DESCRIBED HEREIN.

THIS SERVICE PROVIDER IS BASED IN A NON-EU MEMBER STATE WHICH, ACCORDING TO THE DECISION ADOPTED BY THE EUROPEAN COMMISSION, ENSURES AN ADEQUATE LEVEL OF DATA PROTECTION.

2. DATA COLLECTION AND USE FOR PROCESSING THE CONTRACT AND FOR OPENING A CUSTOMER ACCOUNT

WE COLLECT PERSONAL DATA THAT YOU VOLUNTARILY SUBMIT TO US WHEN YOU PLACE AN ORDER, CONTACT US (E.G. VIA CONTACT FORM OR BY EMAIL) OR OPEN A CUSTOMER ACCOUNT WITH US. MANDATORY FIELDS ARE MARKED AS SUCH BECAUSE WE ABSOLUTELY NEED THOSE DATA TO PERFORM THE CONTRACT OR PROCESS YOUR CONTACT REQUEST OR OPEN YOUR CUSTOMER ACCOUNT, AND YOU WOULD OTHERWISE NOT BE ABLE TO COMPLETE YOUR ORDER AND/OR CREATE YOUR CUSTOMER ACCOUNT OR SEND THE CONTACT REQUEST. IT IS EVIDENT IN EACH INPUT FORM WHAT DATA ARE COLLECTED. WE USE THE DATA THAT YOU DISCLOSE TO US TO PERFORM THE CONTRACT AND PROCESS YOUR ENQUIRIES. UPON COMPLETION OF THE CONTRACT OR DELETION OF YOUR CUSTOMER ACCOUNT, ANY FURTHER PROCESSING OF YOUR DATA WILL BE RESTRICTED, AND YOUR DATA WILL BE DELETED UPON EXPIRY OF THE RETENTION PERIOD APPLICABLE UNDER RELEVANT REGULATIONS, UNLESS YOU EXPRESSLY CONSENT TO THE FURTHER USE OF YOUR DATA OR WE RESERVE THE RIGHT TO FURTHER USE YOUR PERSONAL DATA IN THE SCOPE AND MANNER PERMITTED BY LAW, OF WHICH WE INFORM YOU IN THIS NOTICE. YOUR CUSTOMER ACCOUNT CAN BE DELETED AT ANY TIME. FOR THIS PURPOSE YOU CAN EITHER SEND A MESSAGE TO THE CONTACT OPTION SPECIFIED BELOW OR USE THE RELEVANT FUNCTION AVAILABLE IN THE CUSTOMER ACCOUNT.

3. TRANSFER OF DATA

FOR THE PURPOSE OF CONTRACT PERFORMANCE, WE DISCLOSE YOUR DATA TO THE SHIPPING COMPANY IN THE SCOPE REQUIRED FOR THE DELIVERY OF THE ORDERED GOODS. DEPENDING ON THE PAYMENT SERVICE PROVIDER YOU HAVE SELECTED DURING THE ORDERING PROCESS, WE DISCLOSE THE PAYMENT DETAILS COLLECTED FOR ORDER PROCESSING PURPOSES TO THE BANK COMMISSIONED TO HANDLE THE PAYMENT AND, AS THE CASE MAY BE, TO THE PAYMENT SERVICE PROVIDER COMMISSIONED BY US OR TO THE SELECTED PAYMENT SERVICE. SOME OF THOSE DATA ARE COLLECTED BY THE SELECTED PAYMENT SERVICE PROVIDERS THEMSELVES IF YOU OPEN AN ACCOUNT WITH THEM. IN SUCH A CASE, DURING THE ORDERING PROCESS, YOU MUST REGISTER WITH YOUR PAYMENT SERVICE PROVIDER USING YOUR ACCESS DATA. IN THIS RESPECT, THE PRIVACY NOTICE OF THE RELEVANT PAYMENT SERVICE PROVIDER APPLIES.

WE USE THE SERVICES OF PAYMENT PROVIDERS AND LOGISTICS PROVIDERS WHICH HAVE THEIR REGISTERED OFFICES OUTSIDE THE EU. PERSONAL DATA ARE DISCLOSED TO THESE COMPANIES ONLY TO THE EXTENT REQUIRED TO PERFORM THE CONTRACT.

4. EMAIL NEWSLETTER AND POSTAL ADVERTISEMENT

E-MAIL ADVERTISING IF YOU SUBSCRIBE TO THE NEWSLETTER
IF YOU SUBSCRIBE TO OUR NEWSLETTER, WE WILL REGULARLY SEND YOU OUR E-MAIL NEWSLETTER BASED ON YOUR CONSENT, USING THE DATA REQUIRED OR DISCLOSED BY YOU SEPARATELY FOR THIS PURPOSE.

YOU MAY UNSUBSCRIBE FROM THE NEWSLETTER SERVICE AT ANY TIME. FOR THIS PURPOSE YOU CAN EITHER SEND A MESSAGE TO THE CONTACT OPTION SPECIFIED BELOW OR USE THE OPT-OUT LINK IN THE NEWSLETTER. UPON UNSUBSCRIPTION, WE WILL DELETE YOUR EMAIL ADDRESS UNLESS YOU HAVE EXPRESSLY CONSENTED TO THE FURTHER USE OF YOUR DATA OR WE RESERVE THE RIGHT TO FURTHER USE YOUR PERSONAL DATA IN THE SCOPE AND MANNER PERMITTED BY THE LAW, OF WHICH WE INFORM YOU IN THIS NOTICE.

E-MAIL ADVERTISING IF YOU DO NOT SUBSCRIBE TO THE NEWSLETTER AND YOUR RIGHT TO OPT OUT
IF WE RECEIVE YOUR E-MAIL ADDRESS IN CONNECTION WITH THE SALE OF A PRODUCT OR SERVICE AND YOU HAVE NOT OPTED OUT AND YOU ARE NOT A CONSUMER WHO HAS HIS HABITUAL RESIDENCE IN POLAND, WE RESERVE THE RIGHT TO REGULARLY EMAIL YOU OFFERS FOR PRODUCTS FROM OUR PRODUCT RANGE THAT ARE SIMILAR TO THOSE YOU HAVE ALREADY PURCHASED. THIS SERVES THE PROTECTION OF OUR LEGITIMATE INTERESTS IN PROMOTING AND ADVERTISING OUR PRODUCTS TO CUSTOMERS THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS.
YOU CAN OPT OUT OF THIS USE OF YOUR EMAIL ADDRESS AT ANY TIME BY SENDING A MESSAGE TO THE CONTACT OPTION SPECIFIED BELOW OR BY USING THE OPT-OUT LINK IN THE ADVERTISING EMAIL, WITHOUT INCURRING ANY COSTS BEYOND THE COST OF TRANSFER CALCULATED AT THE BASE RATES.

THE NEWSLETTER IS SENT TO YOU BY OUR SERVICE PROVIDER WHO PROCESSES DATA ON OUR BEHALF AND TO WHOM WE DISCLOSE YOUR EMAIL ADDRESS.

THIS SERVICE PROVIDER IS BASED IN THE USA AND IS CERTIFIED TO THE EU-US PRIVACY SHIELD. THE CURRENT CERTIFICATE CAN BE LOOKED UP HERE. BASED ON THIS AGREEMENT BETWEEN THE USA AND THE EUROPEAN COMMISSION, THE LATTER HAS RECOGNISED ENTITIES CERTIFIED TO THE PRIVACY SHIELD AS THOSE ENSURING AN ADEQUATE LEVEL OF DATA PROTECTION.

POSTAL ADVERTISING AND YOUR RIGHT TO OPT OUT
UNLESS YOU HAVE NOT OPTED-OUT OR YOU ARE A CONSUMER WHO CONSUMER HAS HIS HABITUAL RESIDENCE IN SPAIN, WE RESERVE THE RIGHT TO USE YOUR FIRST AND LAST NAME AND YOUR POSTAL ADDRESS FOR OUR ADVERTISING PURPOSES, E.G. FOR SENDING INTERESTING OFFERS AND INFORMATION ABOUT OUR PRODUCTS BY POST. THIS SERVES THE PROTECTION OF OUR LEGITIMATE INTERESTS IN PROMOTING AND ADVERTISING OUR PRODUCTS TO CUSTOMERS THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS.

THE ADVERTISEMENTS ARE SENT TO YOU BY OUR SERVICE PROVIDER WHO PROCESSES DATA ON OUR BEHALF AND TO WHOM WE DISCLOSE YOUR DATA FOR THIS PURPOSE.
YOU CAN OPT OUT OF THE STORAGE AND USE OF YOUR DATA FOR THESE PURPOSES AT ANY TIME BY SENDING A MESSAGE TO THE CONTACT OPTION SPECIFIED BELOW.

5. COOKIES AND WEB-ANALYSIS

TO IMPROVE THE USER EXPERIENCE ON OUR WEBSITE AND ENABLE YOU TO USE ITS CERTAIN FEATURES IN ORDER TO SHOW SUITABLE PRODUCTS OR CONDUCT MARKET RESEARCH, SOME PAGES OF THIS WEBSITE USE THE SO-CALLED COOKIES. THIS SERVES THE PROTECTION OF OUR LEGITIMATE INTERESTS IN THE OPTIMISED PRESENTATION OF OUR OFFER THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS. A COOKIE IS A SMALL TEXT FILE WHICH IS STORED AUTOMATICALLY ON YOUR END DEVICE. SOME OF THE COOKIES WE USE ARE DELETED AFTER YOU CLOSE THE BROWSER SESSION, I.E. WHEN YOU CLOSE THE BROWSER (THAT’S THE SO-CALLED SESSION COOKIES). OTHER COOKIES ARE STORED IN YOUR END-USER DEVICE AND ENABLE US TO RECOGNISE YOUR BROWSER WHEN YOU VISIT US AGAIN (PERSISTENT COOKIES). TO CHECK THE COOKIE STORAGE PERIOD, YOU CAN USE THE OVERVIEW FUNCTION IN THE COOKIE SETTINGS OF YOUR WEB BROWSER. YOU CAN CONFIGURE YOUR BROWSER FOR IT TO INFORM YOU WHENEVER A PAGE USES COOKIES AND DECIDE ON A CASE-BY-CASE BASIS WHETHER TO ACCEPT OR REJECT THE COOKIES ON A GIVEN WEBSITE OR GENERALLY. EVERY BROWSER HAS A DIFFERENT POLICY FOR MANAGING THE COOKIE SETTINGS. THE BROWSER’S POLICY IS DESCRIBED IN THE HELP MENU OF EVERY BROWSER AND EXPLAINS HOW YOU CAN CHANGE YOUR COOKIE SETTINGS. TO FIND OUT HOW TO CHANGE THE SETTINGS IN YOUR BROWSER, SEE THE LINKS BELOW:
INTERNET EXPLORER™: HTTP://WINDOWS.MICROSOFT.COM/DE-DE/WINDOWS-VISTA/BLOCK-OR-ALLOW-COOKIES
SAFARI™: HTTPS://SUPPORT.APPLE.COM/KB/PH21411?LOCALE=DE_DE
CHROME™: HTTP://SUPPORT.GOOGLE.COM/CHROME/BIN/ANSWER.PY?HL=DE&HLRM=EN&ANSWER=95647
FIREFOX™ HTTPS://SUPPORT.MOZILLA.ORG/DE/KB/COOKIES-ERLAUBEN-UND-ABLEHNEN
OPERA™ : HTTP://HELP.OPERA.COM/WINDOWS/10.20/DE/COOKIES.HTML

PLEASE NOTE THAT DISABLING COOKIES MAY LIMIT YOUR ACCESS TO SOME FEATURES OF OUR WEBSITE.

USING OF GOOGLE (UNIVERSAL) ANALYTICS FOR WEB ANALYTICS
FOR THE PURPOSE OF WEBSITE ANALYTICS, THIS WEBSITE USES GOOGLE (UNIVERSAL) ANALYTICS, A WEB ANALYTICS SERVICE PROVIDED BY GOOGLE LLC (WWW.GOOGLE.COM). THIS SERVES THE PROTECTION OF OUR LEGITIMATE INTERESTS IN THE OPTIMISED PRESENTATION OF OUR OFFER THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS. GOOGLE (UNIVERSAL) ANALYTICS USES METHODS, LIKE E.G. COOKIES, THAT ENABLE AN ANALYSIS OF YOUR USE OF THE WEBSITE. THE INFORMATION COLLECTED AUTOMATICALLY BY COOKIES ABOUT YOUR USE OF THIS WEBSITE ARE AS A RULE TRANSMITTED TO AND STORED ON A GOOGLE SERVER IN THE UNITED STATES. AT THE SAME TIME, AS IP ANONYMISATION IS ENABLED ON THIS WEBSITE, THE IP ADDRESS WILL BE SHORTENED BEFORE BEING TRANSMITTED WITHIN THE AREA OF MEMBER STATES OF THE EUROPEAN UNION OR OTHER PARTIES TO THE AGREEMENT ON THE EUROPEAN ECONOMIC AREA. ONLY IN EXCEPTIONAL CASES, THE FULL IP ADDRESS WILL BE SENT TO A GOOGLE SERVER IN THE USA AND SHORTENED THERE. GENERALLY, GOOGLE DOES NOT ASSOCIATE THE ANONYMISED IP ADDRESS, TRANSMITTED FROM YOUR BROWSER THROUGH GOOGLE ANALYTICS, WITH ANY OTHER DATA HELD BY GOOGLE.

GOOGLE LLC IS HEADQUARTERED IN THE USA AND IS CERTIFIED TO THE EU-US-PRIVACY SHIELD. YOU WILL SEE THE UP-TO-DATE CERTIFICATE HERE. BASED ON THIS AGREEMENT BETWEEN THE USA AND THE EUROPEAN COMMISSION, THE LATTER HAS RECOGNISED ENTITIES CERTIFIED TO THE PRIVACY SHIELD AS THOSE ENSURING AN ADEQUATE LEVEL OF DATA PROTECTION.

YOU MAY PREVENT THE DATA GENERATED BY COOKIES AND RELATED TO YOUR USE OF THE WEBSITE (INCL. YOUR IP ADDRESS) FROM BEING RECORDED AND PROCESSED BY GOOGLE BY DOWNLOADING AND INSTALLING THE BROWSER PLUGIN AVAILABLE THROUGH THE FOLLOWING LINK: HTTP://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT?HL=DE

ALTERNATIVELY TO THE BROWSER PLUGIN, YOU MAY CLICK THIS LINK, TO PREVENT GOOGLE ANALYTICS FROM RECORDING YOUR DATA ON THIS WEBSITE IN THE FUTURE. IN THIS PROCESS, AN OPT-OUT COOKIE WILL BE STORED ON YOUR END-USER DEVICE. IF YOU CLEAR YOUR COOKIES, YOU WILL HAVE TO CLICK THE LINK AGAIN.

6. ADVERTISEMENT FOR MARKETING PURPOSES

GOOGLE ADWORDS REMARKETING
WE USE GOOGLE ADWORDS TO ADVERTISE OUR WEBSITE IN GOOGLE SEARCH RESULTS AND ON THIRD-PARTY WEBSITES. FOR THIS PURPOSE, WHEN YOU VISIT OUR WEBSITE, THE SO-CALLED REMARKETING COOKIE OF GOOGLE IS SET ON YOUR BROWSER, WHICH ALLOWS THE AUTOMATIC DISPLAYING OF INTEREST-BASED ADVERTISING USING A PSEUDONYMOUS COOKIE ID AND INFORMATION ABOUT YOUR WEBSITE VISITS. THIS SERVES THE PROTECTION OF OUR LEGITIMATE INTERESTS IN THE OPTIMAL MARKETING OF OUR WEBSITE THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS.

ANY DATA PROCESSING THAT GOES BEYOND THAT SCOPE TAKES PLACE ONLY IF YOU HAVE ALLOWED GOOGLE TO ASSOCIATE YOUR WEB AND APP BROWSING HISTORY WITH YOUR GOOGLE ACCOUNT AND TO USE INFORMATION FROM YOUR GOOGLE ACCOUNT TO PERSONALISE ADS THAT YOU SEE ACROSS THE WEB. IF, IN SUCH A CASE, YOU VISIT OUR WEBSITE WHILE BEING SIGNED IN TO GOOGLE, GOOGLE WILL USE YOUR DATA TOGETHER WITH GOOGLE ANALYTICS DATA TO BUILD AND DEFINE AUDIENCE LISTS FOR CROSS-DEVICE REMARKETING. FOR THIS PURPOSE, GOOGLE WILL TEMPORARILY JOIN YOUR DATA WITH GOOGLE ANALYTICS DATA TO BUILD AUDIENCES.

GOOGLE ADWORDS REMARKETING IS OFFERED BY GOOGLE LLC (WWW.GOOGLE.COM). DIE GOOGLE LLC IS HEADQUARTERED IN THE USA UND AND IS CERTIFIED TO THE EU-US-PRIVACY SHIELD. YOU WILL SEE THE UP-TO-DATE CERTIFICATE HERE [LINK TO: HTTPS://WWW.PRIVACYSHIELD.GOV/LIST]. BASED ON THIS AGREEMENT BETWEEN THE USA AND THE EUROPEAN COMMISSION, THE LATTER HAS RECOGNISED ENTITIES CERTIFIED TO THE PRIVACY SHIELD AS THOSE ENSURING AN ADEQUATE LEVEL OF DATA PROTECTION.

YOU CAN DISABLE THE REMARKETING COOKIE VIA THIS LINK. IN ADDITION, YOU CAN OBTAIN INFORMATION ABOUT THE SETTING OF COOKIES FROM THE DIGITAL ADVERTISING ALLIANCE AND ACCORDINGLY ADAPT THE SETTINGS OF YOUR BROWSER.

7. CONTACT POSSIBILITIES AND YOUR RIGHTS

YOU ARE ENTITLED TO BE OBTAIN FREE-OF-CHARGE INFORMATION CONCERNING DATA STORED ABOUT YOUR PERSON AND, AS THE CASE MAY BE, TO CORRECT, RESTRICT THE PROCESSING, ENABLE THE PORTABILITY OF, OR DELETE THOSE DATA.

IF YOU HAVE ANY QUESTIONS ABOUT HOW WE COLLECT, PROCESS OR USE YOUR PERSONAL DATA, WANT TO ENQUIRE ABOUT, CORRECT, BLOCK OR DELETE YOUR DATA, OR WITHDRAW ANY CONSENTS YOU HAVE GIVEN, OR OPT-OUT OF ANY PARTICULAR DATA USE, PLEASE CONTACT US DIRECTLY USING THE CONTACT DATA PROVIDED IN OUR SITE NOTICE.

YOU MAY ALSO SUBMIT A COMPLAINT TO THE RESPONSIBLE DATA PROTECTION SUPERVISORY AUTHORITY.

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RIGHT TO OBJECT
IF WE PROCESS PERSONAL DATA AS DESCRIBED ABOVE TO PROTECT OUR LEGITIMATE INTERESTS THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS, YOU MAY OBJECT TO SUCH DATA PROCESSING WITH FUTURE EFFECT. IF YOUR DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU MAY EXERCISE THIS RIGHT AT ANY TIME AS DESCRIBED ABOVE. IF YOUR DATA ARE PROCESSED FOR OTHER PURPOSES, YOU HAVE THE RIGHT TO OBJECT ONLY ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

AFTER YOU HAVE EXERCISED YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA FOR SUCH PURPOSES UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

THIS DOES NOT APPLY TO THE PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES. IN SUCH A CASE WE WILL NO LONGER PROCESS YOUR PERSONAL DATA FOR SUCH PURPOSESGENERAL

TERMS AND CONDITIONS

1. SCOPE

THE FOLLOWING T&CS APPLY TO ALL ORDERS PLACED VIA OUR ONLINE SHOP.

2. CONTRACTUAL PARTNER, FORMATION OF CONTRACT

THE PURCHASE CONTRACT IS CONCLUDED WITH MV STORE

THE DISPLAY OF PRODUCTS WITHIN THE ONLINE SHOP CONSTITUTES A BINDING OFFER ON OUR PART TO ENTER INTO A CONTRACT VIS-À-VIS THE ITEMS. YOU MAY PLACE OUR PRODUCTS IN YOUR BASKET WITHOUT OBLIGATION AND AMEND YOUR ENTRIES AT ANY TIME PRIOR TO SUBMITTING A BINDING ORDER BY USING THE CORRECTION FACILITIES THAT ARE PROVIDED FOR THIS PURPOSE AND EXPLAINED DURING THE ORDERING PROCESS. THE CONTRACT IS FORMED BY CLICKING ON THE ORDER BUTTON WHICH INDICATES YOUR ACCEPTANCE OF OUR OFFER CONCERNING THE GOODS CONTAINED IN YOUR BASKET. ONCE YOU HAVE SENT YOUR ORDER YOU WILL IMMEDIATELY RECEIVE A CONFIRMATION VIA E-MAIL.

3. CONTRACT LANGUAGE, SAVING OF THE CONTRACT TEXT

THE LANGUAGES AVAILABLE FOR CONCLUDING THE CONTRACT ARE GERMAN AND ENGLISH. 

THE TEXT OF THE CONTRACT WILL NOT BE SAVED BY US.

4. CUSTOMS, DUTIES & TAXES

Normally, Martinvalen.com customers do not need to pay any customs fees or taxes. However, there may be some exceptions (Ex: Politic). In such cases, all applicable customs and import duties, fees or taxes are the responsibility of the customer.

5. PAYMENT

THE FOLLOWING PAYMENT METHODS ARE BASICALLY AVAILABLE IN OUR ONLINE SHOP:

ADVANCE PAYMENT

IF YOU SELECT ADVANCE PAYMENT WE PROVIDE YOU WITH OUR BANK DETAILS IN A SEPARATE E-MAIL AND DELIVER THE GOODS ON RECEIPT OF FUNDS.

CREDIT CARD

WITH THE SUBMISSION OF THE ORDER, YOU ARE SENDING US YOUR CREDIT CARD DETAILS AT THE SAME TIME.

AFTER YOUR IDENTIFICATION AS THE LEGAL CARDHOLDER, DIRECTLY AFTER THE ORDER, WE WILL ASK YOUR CREDIT CARD COMPANY TO INITIATE THE PAYMENT TRANSACTION. THE PAYMENT TRANSACTION IS AUTOMATICALLY CARRIED OUT BY THE CREDIT CARD COMPANY AND CHARGED TO YOUR CARD.

PAYPAL, PAYPAL EXPRESS 

DURING THE ORDERING PROCESS YOU WILL BE FORWARDED TO PAYPAL'S ONLINE WEBSITE. TO PAY THE INVOICE AMOUNT VIA PAYPAL, YOU MUST BE REGISTERED THERE OR REGISTER FIRST, IDENTIFY YOURSELF WITH YOUR ACCESS DATA AND CONFIRM THE PAYMENT INSTRUCTIONS TO US. AFTER SUBMITTING YOUR ORDER IN THE SHOP WE INSTRUCT PAYPAL TO INITIATE THE PAYMENT TRANSACTION. 

DIRECTLY AFTERWARDS, THE PAYMENT TRANSACTION IS CARRIED OUT AUTOMATICALLY BY PAYPAL. YOU WILL RECEIVE ADDITIONAL INFORMATION DURING THE ORDERING PROCESS.

SOFORT ONLINE BANK TRANSFER

AFTER PLACEMENT OF THE ORDER, YOU WILL BE FORWARDED TO THE ONLINE SOFORT GMBH WEBSITE. IN ORDER TO PAY THE INVOICE AMOUNT VIA SOFORT, YOU MUST HAVE AN ONLINE BANKING ACCOUNT WITH PIN/TAN PROCESS FOR PARTICIPATING IN SOFORT, IDENTIFY YOURSELF ACCORDINGLY AND CONFIRM THE PAYMENT INSTRUCTIONS TO US. YOU WILL RECEIVE ADDITIONAL INFORMATION DURING THE ORDER PROCESS. THE PAYMENT TRANSACTION WILL BE CARRIED OUT BY SOFORT AND DEBITED TO YOUR ACCOUNT DIRECTLY THEREAFTER.

IDEAL MOLLIE

IDEAL IS A GUARANTEED PAYMENT METHOD WHICH CAN BE USED BY CONSUMERS AND BUSINESSES WITH A BANK ACCOUNT WITH ALMOST ANY DUTCH BANK. WE CAN PAY OUT FUNDS RECEIVED THROUGH IDEAL INTO YOUR BUSINESS BANK ACCOUNT THE NEXT BUSINESS DAY.

CONDITIONS ARE THE SAME FOR GIROPAY AND QIWI IN OUR PAYMENT PAGE

6. DAMAGE DURING DELIVERY

IF THE GOODS ARE DELIVERED WITH OBVIOUS DAMAGE CAUSED DURING DELIVERY, PLEASE REPORT THE DEFECT TO THE CARRIER AND NOTIFY US WITHOUT DELAY. FAILURE TO MAKE A COMPLAINT OR TO MAKE CONTACT DOES NOT IN ANY WAY AFFECT YOUR LEGAL RIGHTS OR THE ENFORCEMENT OF SUCH RIGHTS, NOTABLY YOUR WARRANTY RIGHTS. HOWEVER, IN DOING SO YOU HELP US TO ASSERT OUR OWN CLAIMS AGAINST THE CARRIER OR TRANSPORT INSURER.

7. WARRANTY AND GUARANTEES

WE ARE UNDER A LEGAL DUTY TO SUPPLY PRODUCTS THAT ARE IN CONFORMITY WITH THIS CONTRACT.

FOR CONSUMERS, STATUTORY WARRANTY RIGHTS GOVERNED BY THE LAW OF THE COUNTRY WHERE THE CONSUMER HAS HIS HABITUAL RESIDENCE APPLY. INFORMATION ON ANY ADDITIONAL GUARANTEES AND THEIR PRECISE CONDITIONS THAT MAY APPLY CAN BE FOUND NEXT TO THE PRODUCT AND ON SPECIFIC INFORMATION PAGES IN THE SHOP, IF APPLICABLE.

CUSTOMER SERVICE: YOU CAN REACH OUR CUSTOMER SUPPORT MONDAY TILL SATURDAY FROM 9AM UNTIL 5PM BY E-MAIL (INFO@MARTİNVALEN.COM) 

8. LIABILITY

WE SHALL IN ANY CASE BE LIABLE WITHOUT LIMITATION FOR CLAIMS DUE TO DAMAGES THAT HAVE BEEN CAUSED BY US, OUR LEGAL REPRESENTATIVES OR LEGAL AGENTS

FOR INJURY TO LIFE, LIMB OR HEALTH

FOR DELIBERATE OR GROSSLY NEGLIGENT BREACH OF DUTY

FOR GUARANTEE COMMITMENTS, WHERE AGREED

TOWARDS CONSUMER.

EXCEPT THESE CASES, OUR CIVIL LAW LIABILITY IS LIMITED TO THE FORESEEABLE AND DIRECT DAMAGES AT THE TIME OF CONTRACT CONCLUSION.

9. ONLINE DISPUTE RESOLUTION

THE EUROPEAN COMMISSION PROVIDES A PLATFORM FOR ONLINE DISPUTE RESOLUTIONS (ODR) WHICH CAN BE ACCESSED AT HTTPS://EC.EUROPA.EU/CONSUMERS/ODR/. 

IN ORDER TO SETTLE DISPUTES ARISING FROM A CONTRACTUAL RELATIONSHIP WITH A CONSUMER OR FROM WHETHER SUCH A CONTRACTUAL RELATIONSHIP EXISTS AT ALL, WE WILL PARTICIPATE IN DISPUTE SETTLEMENT PROCEEDINGS BEFORE A CONSUMER DISPUTE RESOLUTION BODY. CONSUMERS CAN CONTACT THEIR NATIONAL EUROPEAN CONSUMER CENTRE IN THIS REGARD. THE RESPECTIVE CONTACT DETAILS OF THE INDIVIDUAL ECCS CAN BE FOUND AT HTTPS://WWW.EVZ.DE/EN/ALTERNATIVE-DISPUTE-RESOLUTION/ADR-IN-EUROPE/.

Martin Valen WareHouse 

 5746/4 sokak Meriç mahallesi No19, MTK Tekstilciler Sitesi

Bornova-IZMIR / Turkey WP: +90 549 304 66 77

Martin Valen Centre Office & Marketing

MV STORE - Haftungsbeschränkt

Wendemuthstraße 38

22041 Hamburg / Germany.

 

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